Privacy Policy

Last updated: December 30, 2024

Introduction

Virtuoso ("we", "our", or "the app") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our music practice application available on web and Android platforms.

Information We Collect

We collect the following types of information:

  • Account Information: Email address and password when you create an account
  • Practice Data: Your exercise scores, progress, achievements, streaks, and practice session history
  • Device Permissions: Microphone access (only when using the tuner or voice training features, with your explicit consent)
  • Usage Data: Basic app usage statistics to improve our services

How We Use Your Information

  • To provide and maintain the app functionality
  • To track your learning progress and achievements
  • To improve our services and user experience
  • To authenticate your account and maintain security
  • To communicate important updates about the service

Data Storage and Security

Your data is stored securely using industry-standard encryption (TLS/SSL). Practice data may be stored locally on your device for offline access. Account data is stored on secure servers hosted by trusted cloud providers. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or destruction.

Microphone Usage

The app requests microphone access only for the Tuner and Voice Training features. This permission is requested only when you attempt to use these specific features. Audio is processed locally on your device in real-time and is not recorded, stored, or transmitted to any server. You can revoke microphone permission at any time through your device settings.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data only:

  • With service providers who assist in operating our app (hosting, database)
  • If required by law or to protect our legal rights
  • With your explicit consent

Third-Party Services

We use the following third-party services:

  • Vercel (hosting and deployment)
  • PostgreSQL database providers (secure data storage)

These services have their own privacy policies and we encourage you to review them.

Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your account and all associated data
  • Export your data in a portable format
  • Withdraw consent for optional data processing
  • Lodge a complaint with a data protection authority

Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. If you request account deletion, we will delete your personal data within 30 days, except where we are required to retain it for legal purposes.

Children's Privacy

Our app is designed to be suitable for users of all ages interested in learning music. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us and we will take steps to delete such information.

International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page, updating the "Last updated" date, and where appropriate, notifying you via email or in-app notification. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have concerns about your privacy, please contact us at:

Email: privacy@virtuoso-app.com
GitHub: github.com/virtuoso-app/virtuoso

By using Virtuoso, you agree to this Privacy Policy. Please also review our Terms of Service.